CompTIA Network+ Exam N10-007: Troubleshooting Router Issues

How to Enable HTTPS Access on a Spare Router

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Question

A technician replaces a failed router with a spare that has been in inventory for some time.

After attempting to enable HTTPS on the spare router, the technician discovers the feature is unavailable.

The support office was able to connect to the previous router.

Which of the following actions should the technician perform to enable HTTPS access for the support team?

A.

Reboot the router B.

Enable HTTP on the router C.

Update the firmware of the spare router D.

Perform a factory reset on the router.

C.

Explanations

A technician replaces a failed router with a spare that has been in inventory for some time.

After attempting to enable HTTPS on the spare router, the technician discovers the feature is unavailable.

The support office was able to connect to the previous router.

Which of the following actions should the technician perform to enable HTTPS access for the support team?

A.

Reboot the router

B.

Enable HTTP on the router

C.

Update the firmware of the spare router

D.

Perform a factory reset on the router.

C.

In this scenario, the technician replaced a failed router with a spare router from inventory. The technician attempted to enable HTTPS on the spare router but discovered that the feature was unavailable. The support team was able to connect to the previous router, but they cannot connect to the spare router without HTTPS enabled.

To enable HTTPS access for the support team, the technician should update the firmware of the spare router. Firmware is the software that controls the hardware of the router, and it can become outdated over time. Updating the firmware will ensure that the router has the latest security features and bug fixes, which may include enabling HTTPS access.

Rebooting the router or enabling HTTP on the router will not resolve the issue of HTTPS access. Rebooting the router may resolve certain issues, but it will not enable HTTPS access if the feature is not available. Enabling HTTP on the router will provide an insecure connection and will not be a suitable solution.

Performing a factory reset on the router will erase all the configuration settings and restore the router to its default settings. This is not an ideal solution as it will erase any previous configurations and may not necessarily enable HTTPS access.

In conclusion, updating the firmware of the spare router is the most appropriate solution to enable HTTPS access for the support team.