New Workflow Feature in Salesforce Spring '11 Release

B.

I'm happy to help explain the new workflow feature of Spring '11 release.

Out of the given options, the new workflow feature introduced in Spring '11 release is Flows.

Flows are a type of automation tool in Salesforce that allows you to automate complex business processes by creating a visual representation of the process flow. You can use Flows to automate processes that include multiple steps, such as creating records, updating fields, sending email alerts, and more.

Flows provide a more flexible and powerful way to automate processes than traditional workflow rules. While workflow rules allow you to automate simple processes based on specific criteria, Flows can handle more complex processes that involve multiple conditions, actions, and variables.

With Flows, you can create a step-by-step process that guides users through a specific business process. You can use Flow Builder, a point-and-click tool, to create Flows without writing any code. Flow Builder provides a drag-and-drop interface to create Flow elements such as screens, decision elements, and record updates.

In summary, Flows are a new automation feature introduced in Spring '11 release that allow you to automate complex business processes using a visual process flow. They provide a more powerful and flexible way to automate processes compared to traditional workflow rules. You can use Flow Builder to create Flows without writing any code.