CRISC: Certified Risk and Information Systems Control Exam - Next Step in Managing Change Request

Next Step in Managing Change Request

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Question

You are working as the project manager of the ABS project.

The project is for establishing a computer network in a school premises.

During the project execution, the school management asks to make the campus Wi-Fi enabled.

You know that this may impact the project adversely.

You have discussed the change request with other stakeholders.

What will be your NEXT step?

Answers

Explanations

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A. B. C. D.

C.

The first step after receiving any change request in a project must be first analyzed for its impact.

Changes may be requested by any stakeholder involved with the project.

Although, they may be initiated verbally, they should always be recorded in written form and entered into the change management and/or configuration management.

Incorrect Answers: A, B, D: All these are the required steps depending on the change request.

Any change request must be followed by the impact analysis of the change.

As a project manager, your next step would be to analyze the impact of the requested change on the project. Therefore, option C - "Analyze the impact" would be your next step.

This change request can potentially impact the project in various ways, such as:

  1. Schedule: Adding Wi-Fi capability to the project can lead to additional work, which could cause delays in the project schedule.

  2. Budget: Adding Wi-Fi capability to the project can lead to additional costs, such as purchasing new hardware, software, and licensing fees, which could exceed the project budget.

  3. Scope: Adding Wi-Fi capability to the project will expand the project scope, which could change the project's overall objectives.

Therefore, it's important to analyze the impact of the change request to understand the potential risks and benefits to the project. The analysis will help you identify how this change will impact the project in terms of scope, schedule, cost, quality, and stakeholders.

Once you have analyzed the impact, you can then update the project management plan, issue a change request, and update the risk management plan, as necessary.

In summary, the correct answer to the question is option C - Analyze the impact. It's important to consider the potential impact of the change request before updating the project management plan, issuing a change request, or updating the risk management plan.