Analyzing Competitive Wins and Losses: Entity Selection
Question
A company uses Dynamics 365 for Sales to analyze their competitive wins and losses data.
Sales staff close lost opportunities and enter the Actual Revenue, Closed Date, Competitor, and the reason for the loss.
You need to create a dashboard that provides information related to the last 30 days of opportunities closed as lost.
Which entity should you use?
Answers
Explanations
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A. B. C. D.B.
To create a dashboard that provides information related to the last 30 days of opportunities closed as lost, we need to use the entity that contains the necessary data.
Of the entities provided, the Opportunity Close entity is the most appropriate entity to use.
The Opportunity Close entity is used to record the details of an opportunity that has been closed as lost, won, or canceled. When an opportunity is closed as lost, the Actual Revenue, Closed Date, Competitor, and the reason for the loss are entered in the Opportunity Close entity.
Using the Opportunity Close entity, we can filter the data to show only the opportunities closed as lost in the last 30 days. We can also use charts, tables, and other visualizations to provide insights into the reasons for lost opportunities and the competitors that are winning deals.
The Opportunity entity contains information about the opportunity itself, such as the estimated revenue, estimated close date, and sales stage. However, to get information about opportunities closed as lost, we need to use the Opportunity Close entity.
The Competitor entity is used to store information about competitors, such as their strengths and weaknesses, and their market share. However, it does not contain information about opportunities closed as lost.
The Opportunity Line entity is used to store the details of the products or services that are being sold in an opportunity. It does not contain information about opportunities closed as lost.
In conclusion, the Opportunity Close entity should be used to create a dashboard that provides information related to the last 30 days of opportunities closed as lost.
