An opportunity that reaches the threshold with 80% probability will trigger additional alerts if the probability subsequently goes higher to 85%.
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A. B. C.B.
In Salesforce, the probability of an Opportunity can be used to estimate the likelihood of a deal being closed. An Opportunity with a probability of 80% or higher is considered to have reached the threshold of being "almost certain" to close.
Based on the scenario provided, if an opportunity reaches the threshold with an 80% probability and subsequently goes higher to 85%, it is possible to configure additional alerts to be triggered. However, whether or not this happens depends on the specific configuration settings in Salesforce.
Salesforce has an automation tool called Workflow Rules, which allows admins to define a set of criteria and actions that are triggered based on those criteria. It is possible to create a Workflow Rule that is triggered when the probability of an Opportunity exceeds a certain threshold.
Within the Workflow Rule, it is also possible to define additional criteria that must be met before the alert is triggered. For example, an admin might specify that the alert should only be triggered if the probability of the Opportunity has increased by a certain percentage since the last time the rule was evaluated.
Therefore, the answer to the question is C: it depends on the settings. It is possible to configure Salesforce to trigger additional alerts when an Opportunity's probability increases beyond a certain threshold, but this requires setting up a Workflow Rule and defining the specific criteria for when the alert should be triggered.