Oracle Cloud Infrastructure Compute Service: Service Level Agreement Types

Service Level Agreement Types for Oracle Cloud Infrastructure Compute Service

Question

Which service level agreement type is NOT offered by Oracle Cloud Infrastructure Compute service?

Answers

Explanations

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A. B. C. D.

B.

https://www.oracle.com/assets/paas-iaas-pub-cld-srvs-pillar-4021422.pdf

Oracle Cloud Infrastructure (OCI) Compute service provides Infrastructure as a Service (IaaS) and enables customers to provision and manage virtual machines (VMs) in the cloud. As with any cloud service, OCI Compute provides a Service Level Agreement (SLA) that outlines the level of availability and performance that customers can expect from the service.

The OCI Compute SLA guarantees a certain level of uptime and performance for the service, and it applies to both the data plane and control plane components of the service. The data plane refers to the user-facing functionality of the service, such as the ability to provision VMs and manage their configurations. The control plane refers to the behind-the-scenes functionality of the service that enables it to function, such as the orchestration of VMs and the management of the underlying hardware.

There are three types of SLA that are typically offered by cloud services:

  1. Infrastructure SLA: This guarantees the availability and performance of the underlying infrastructure that supports the service. This type of SLA is typically offered by providers of IaaS services, such as OCI Compute.

  2. Platform SLA: This guarantees the availability and performance of the platform layer that sits on top of the infrastructure. This type of SLA is typically offered by providers of Platform as a Service (PaaS) services.

  3. Application SLA: This guarantees the availability and performance of the specific application or service that the customer is using. This type of SLA is typically offered by providers of Software as a Service (SaaS) services.

Based on the above, the answer to the question is B. Application Plane, as this is not a type of SLA that is typically offered by infrastructure services such as OCI Compute. The other three options are all valid types of SLA that could be offered by OCI Compute or other infrastructure services.