Power Apps Portal for LiveSafe Customers

Correct Answer: D

Power Platform Power Apps provides users the portal templates to create a web portal with no coding.

By default, users can use the Dataverse Starter portal template.

If LiveSafe uses the Dynamics 365 Customer Service app, it will have a selection of five additional templates: Community portal - this template is for partners and customers that can communicate with experts, participate in forums, blogs and provide feedback.

Customer self-service portal - this template is for partners and customers that can submit problems, search a knowledge base, and participate in the forums.

Employee self-service portal - this template is for the employees that can use a knowledge base and submit problems.

Partner portal - this template is for the partners to work with accounts and opportunities.

Customer portal - this template is for the customers of the Dynamics 365 Supply Chain Management system.

The LiveSafe customer will use the customer self-service portal.

The customer self-service template provides the following sections: Blogs, Forums, Ideas, Knowledge Base, Support, and Search.

On a Support page, customers can view their open and close cases.

And they can open a new case.

When a customer types the new case name, the portal searches the Knowledge base for the relative information.

A customer can always engage an agent by clicking the Live Chat button on the right bottom corner of the screen.

All other options are incorrect.

For more information about Power Apps portal templates, please visit the below URLs:

LiveSafe is a safety and security mobile application used by organizations to enhance communication with their employees and ensure their safety. To provide a better user experience, LiveSafe customers can use a Power Apps portal.

Power Apps portals are low-code web portals that allow external users to access and interact with data and processes within the Microsoft Power Platform. There are several types of Power Apps portals, each designed for a specific purpose.

The question asks what type of Power Apps portal LiveSafe customers will use. The correct answer is likely to be either D. Customer self-service portal or E. Customer portal. Here's why:

• Partner portal: This type of portal is designed for organizations to collaborate and share information with their partners. It is not designed for customers or end-users.
• Starter portal: This is a basic portal designed to get users started with creating a portal. It is not a specific type of portal that is meant for any particular use case.
• Community portal: This type of portal is designed to allow organizations to interact and engage with their community of users. It is not designed for customers or end-users specifically.
• Customer self-service portal: This type of portal is designed to allow customers to access self-service features, such as tracking their orders, accessing support documentation, and submitting support requests. This type of portal is a good fit for LiveSafe customers who need to access information or support related to their safety and security.
• Customer portal: This is a general-purpose portal designed for customers to access information, support, and resources related to their relationship with an organization. This type of portal is also a good fit for LiveSafe customers who need to access information or support related to their safety and security.

In summary, LiveSafe customers are likely to use either a Customer self-service portal or a Customer portal, depending on the specific features and functionality they need to access.