Create a Power Apps Portal App | PL-200 Exam Answer

Choose the Best Template for Your Power Apps Portal App

Question

You need to create a Power Apps portal app.

Your Power Platform environment contains the Power Apps and Microsoft Dynamics 365 engagement apps.

The new portal should help your customers and partners interact with experts, participate in forums, read the blogs and provide feedback.

What type of template would you consider using for the portal?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D. E.

Correct Answer: D

Power Platform Power Apps provides users the portal templates to create a web portal with no coding.

By default, users can use the Dataverse Starter portal template.

If your organization has installed the Microsoft Dynamics 365 engagement apps, like Microsoft Dynamics 365 Sales or Dynamics 365 Service, you have a selection of five additional templates: Community portal - this template is for partners and customers that can communicate with experts, participate in forums, blogs and provide feedback.

Customer self-service portal - this template is for partners and customers that can submit problems, search a knowledge base, and participate in the forums.

Employee self-service portal - this template is for the employees that can use a knowledge base and submit problems.

Partner portal - this template is for the partners to work with accounts and opportunities.

Customer portal - this template is for the customers of the Dynamics 365 Supply Chain Management system.

All other options are incorrect.

For more information about Power Apps portal templates, please visit the below URLs:

Based on the requirements stated in the question, the most suitable template for the Power Apps portal app is a Community portal.

A Community portal is designed to facilitate collaboration and communication between different groups, such as customers, partners, and experts. This type of portal includes features such as forums, blogs, and feedback mechanisms, which are all essential components for enabling customers and partners to interact with experts.

The other templates mentioned in the answer choices have different focuses and may not be as appropriate for the requirements stated in the question:

A Starter portal is a basic template that provides a starting point for building a custom portal. It does not include any pre-built features.

A Partner portal is designed specifically for partner engagement and typically includes features such as lead and opportunity management, deal registration, and marketing resources.

A Customer self-service portal is designed to enable customers to find information and perform tasks on their own, such as tracking orders, managing support tickets, and accessing knowledge base articles.

A Customer portal is similar to a Customer self-service portal in that it is designed to provide customers with access to information and resources, but it may not include the same level of interactivity and collaboration features as a Community portal.

Therefore, based on the requirements provided in the question, a Community portal is the most suitable template for creating a Power Apps portal app.