Quality Control

A.

Quality control is a process that ensures that a project's deliverables meet the specified quality standards. It is a process of monitoring and controlling project work to ensure that the project outcomes meet or exceed the stakeholders' expectations. Quality control includes identifying, reviewing, and monitoring the various aspects of the project that affect quality.

Out of the four options provided, undertaking quality reviews is a part of quality control. Quality reviews are an essential element of quality control as they ensure that project deliverables meet the desired quality standards. Undertaking quality reviews involves evaluating the project deliverables against the pre-defined quality standards to ensure that they meet the quality expectations of the stakeholders. Quality reviews also help in identifying defects and errors in the project deliverables so that they can be corrected before final delivery.

Writing product descriptions is not a part of quality control. It is a part of the project planning process, where the project team defines the scope of the project, including the product or service that will be delivered. Product descriptions provide a detailed description of the product or service that the project will deliver.

Providing assurance that the project is being conducted properly is a part of quality assurance, not quality control. Quality assurance is a process that ensures that the project is being conducted according to the defined processes, procedures, and standards. Quality assurance involves providing assurance that the project is being conducted properly by monitoring and controlling the processes used in the project.

Documenting the customer's quality expectations is a part of quality planning, not quality control. Quality planning is a process that identifies the quality standards and requirements for the project's deliverables. It involves developing a quality management plan, which documents the project's quality objectives, quality standards, and quality control processes.

In summary, out of the given options, undertaking quality reviews is a part of quality control. It involves evaluating the project deliverables against the pre-defined quality standards to ensure that they meet the quality expectations of the stakeholders.