ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites.
The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning.
The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy.
The materials for classroom-based training will be delivered by ABC Company's development team.
All course materials will be piloted before they are used.
ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business.
ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years.
The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information: The Chief Executive Officer (CEO) founded the company five years ago.
Under her leadership, ABC Company has grown quickly into a successful training company.
It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams.
She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget.
His department organizes courses, venues and trainers.
They work with the Product and the Sales teams to provide a comprehensive training schedule.
ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products.
She will work with the Operations.
Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model.
Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard.
He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management.
He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director.
She helped establish the company's document management system and now operates it across the business.
She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material.
All account managers and the marketing team report to him.
They promote existing training courses to other training companies and existing customers.
Is the team manager's response appropriate, and why?
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A. B. C. D.C.
The question refers to the team manager's response to a request to submit a team plan for the project. Unfortunately, the question doesn't provide the exact response, so we'll have to make some assumptions based on the information provided.
Given the complexity of the project and the fact that multiple teams will be involved, it's reasonable to assume that a team plan is necessary to ensure coordination and alignment across teams. Additionally, the fact that the course materials and trainers must be accredited by a government agency implies that there will be a significant level of scrutiny and oversight on the project, further underscoring the need for detailed planning and control.
Answer option A suggests that the team manager's response is appropriate because the supplier may want to keep the details of the specialist work confidential. While this may be a valid reason for not sharing certain details with external parties, it doesn't necessarily justify withholding a team plan from internal stakeholders.
Answer option B suggests that the team plan is mandatory on a project of this size and complexity, which is true to some extent. While it's certainly advisable to have a team plan in place, it's not necessarily mandatory. However, not having a team plan could lead to confusion, delays, and rework down the line, so it's generally a good idea to develop one.
Answer option C suggests that the team manager's response is not appropriate because the project manager needs detailed plans to manage the work of several teams. This is likely the most accurate answer. Without a detailed plan, it will be challenging for the project manager to understand how all the different pieces fit together and ensure that everyone is working towards the same goals.
Answer option D suggests that the team plan must be submitted to project assurance to check it is viable. While it's certainly advisable to have project assurance review the team plan to ensure it's viable, this is not the primary reason for developing a team plan. The main goal is to ensure that all teams are aligned and working towards the same goals.
In summary, it's reasonable to assume that the team manager's response is not appropriate if they're resisting the development of a team plan. Detailed planning is necessary on a project of this size and complexity to ensure coordination and alignment across teams, and without it, the project manager will struggle to manage the work effectively. While it's not mandatory to have a team plan, it's highly advisable, and project assurance should review it to ensure it's viable.