A technician configures a new printer to be accessible via a print server.
After setting up the printer on a Windows client machine, the printer prints normally.
However, after setting up the printer on a macOS client machine, the printer only prints garbled text.
Which of the following should the technician do to resolve this issue?
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A. B. C. D.A.
The issue is that the printer prints garbled text when accessed from a macOS client machine. This suggests a compatibility issue between the printer driver and the macOS operating system.
To resolve this issue, the technician should add a macOS-compatible print driver to the printer object on the print server. A print server acts as a central point for managing print devices on a network, and it can host different print drivers for different operating systems. By adding a macOS-compatible print driver to the printer object on the print server, the macOS client will be able to communicate with the printer using the correct driver and should print normally.
Option B, configuring the Windows client to share the printer with the macOS client, is not relevant to the issue at hand. This would allow the macOS client to access the printer through the Windows client, but it would not address the underlying compatibility issue with the printer driver.
Option C, setting the printer on the macOS client to connect to the print server via IPv6, is also not relevant to the issue. The method of connection (IPv4 or IPv6) should not affect the ability of the macOS client to communicate with the printer using the correct driver.
Option D, ensuring the network time of the macOS client matches that of the print server, is also not relevant to the issue. Network time synchronization can be important for some network services, but it should not affect the ability of the macOS client to communicate with the printer using the correct driver.