Change Request Process for Program Scope Expansion

Change Request Process for Program Scope Expansion

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Question

You are the program manager for your organization and you are working with Alice, a project manager in her program.

Alice calls you and insists you to add a change to program scope.

You agree for that the change.

What must Alice do to move forward with her change request?

Answers

Explanations

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A. B. C. D.

C.

Change requests must be documented to be considered.

Alice should create a change request form and follow the procedures of the change control system.

The correct answer is B. Create a change request charter justifying the change request.

Explanation:

Integrated change control is a process that enables changes to be identified, evaluated, approved, and managed throughout the program's life cycle. It ensures that the program's scope, schedule, cost, quality, resources, and risks are managed effectively.

In this scenario, Alice, the project manager, has requested a change to the program scope, and the program manager has agreed to it. However, to move forward with the change request, Alice must create a change request charter that justifies the change request.

A change request charter is a document that outlines the details of the change request, such as the reason for the change, the impact on the program's scope, schedule, cost, quality, resources, and risks, the expected benefits, and any potential drawbacks. It also describes the process for evaluating and approving the change request and identifies the stakeholders involved in the decision-making process.

Creating a change request charter ensures that the change request is properly evaluated and approved before it is implemented. It also ensures that all stakeholders are informed and involved in the decision-making process, which helps to minimize the risk of project failure.

Therefore, option B is the correct answer as it provides a structured approach for evaluating the change request, and ensures that the program's scope, schedule, cost, quality, resources, and risks are managed effectively.