Fishbone Diagram for Quality Analysis and Defect Reduction | Exam PK0-004 | CompTIA

Fishbone Diagram for Quality Analysis and Defect Reduction

Question

A project manager is trying to ensure the quality of the design and reduce the number of potential defects.

The project manager would like to use the fishbone diagram to perform this analysis.

This type of modeling relies on:

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

C.

The correct answer is C. Causes of a specific event.

The fishbone diagram, also known as the Ishikawa diagram or the cause-and-effect diagram, is a quality management tool used to identify the potential causes of a specific problem or event. The diagram takes its name from its shape, which resembles a fish skeleton. The problem or event is typically placed at the head of the fishbone, and the causes are identified and categorized into branches that resemble the bones of the fish.

The fishbone diagram is a useful tool for quality management because it helps to identify the root causes of a problem or event. By identifying the root causes, the project manager can develop strategies to eliminate or mitigate the causes, which in turn reduces the likelihood of the problem or event occurring in the future.

Option A, prioritizing the specific event, is not correct because the fishbone diagram is used to identify the causes of the event, not to prioritize it.

Option B, variance in the process over time, is also not correct because the fishbone diagram is not used to analyze process variance. Instead, it is used to identify the causes of a specific event.

Option D, determining the number of events, is not correct because the fishbone diagram is not used to determine the number of events. Instead, it is used to identify the causes of a specific event.