Manage Stakeholder Expectations Process: Identifying Risks in SGT Project | ISACA CRISC Exam

Identifying Risks in SGT Project

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Question

You are the project manager of a SGT project.

You have been actively communicating and working with the project stakeholders.

One of the outputs of the "manage stakeholder expectations" process can actually create new risk events for your project.

Which output of the manage stakeholder expectations process can create risks?

Answers

Explanations

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A. B. C. D.

C.

The manage stakeholder expectations process can create change requests for the project, which can cause new risk events to enter into the project.

Change requests are requests to expand or reduce the project scope, modify policies, processes, plans, or procedures, modify costs or budgets or revise schedules.

These requests for a change can be direct or indirect, externally or internally initiated, and legally or contractually imposed or optional.

A Project Manager needs to ensure that only formally documented requested changes are processed and only approved change requests are implemented.

Incorrect Answers: A: The project management plan updates do not create new risks.

B: The organizational process assets updates do not create new risks.

D: The project document updates do not create new risks.

The Manage Stakeholder Expectations process is a critical part of project management, and its purpose is to ensure that the expectations of all stakeholders are identified, understood, and addressed in the project planning and execution. This process involves analyzing stakeholder needs and expectations, communicating with them, and managing their requirements throughout the project lifecycle.

The outputs of this process are crucial to the success of the project. However, some of these outputs may also create new risks for the project. Let's look at each of the given options to determine which output can create new risks:

A. Project Management Plan updates: The Project Management Plan is a document that outlines the project scope, objectives, timelines, budget, and resources. It is regularly updated throughout the project lifecycle. While updating the Project Management Plan may result in changes to project goals and objectives, it is not likely to create new risks.

B. Organizational Process Asset updates: Organizational Process Assets (OPAs) are the processes, procedures, and knowledge that an organization uses to manage projects. Updating the OPAs can lead to new risks if the updated processes and procedures are not aligned with the project goals and objectives.

C. Change Requests: Change requests are formal requests to modify project scope, time, or cost. They can be initiated by any stakeholder and are reviewed and approved by the project manager. Change requests can create new risks if the proposed changes are not adequately assessed for their impact on the project, and if they are not managed effectively.

D. Project Document updates: Project documents include all the records and reports produced during the project lifecycle, such as requirements documents, design documents, and test reports. Updating project documents may result in changes to the project scope or objectives, but this is unlikely to create new risks.

Therefore, the answer to the question is C. Change requests. Change requests have the potential to introduce new risks into the project, particularly if they are not properly assessed, reviewed, and managed. As a project manager, it is important to carefully evaluate change requests and consider their potential impact on the project's goals and objectives, as well as on the project's overall risk profile.