A project manager has identified a minor skills gap in the operational team that will end up supporting the project solution.
Which of the following is the BEST risk mitigation strategy that the project manager should use?
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A. B. C. D.A.
The BEST risk mitigation strategy for a minor skills gap in the operational team that will end up supporting the project solution is A. Organize adequate training and have one of the operational staff as part of the project team.
Explanation:
A minor skills gap in the operational team may cause delays or inefficiencies in the project, as they will be responsible for supporting the project solution. As a project manager, it is essential to identify this risk and create a mitigation plan to address it. The following are the reasons why option A is the BEST risk mitigation strategy:
Organize adequate training: To mitigate the risk of a minor skills gap, the project manager can organize adequate training for the operational team. This training can help them acquire the necessary skills to support the project solution effectively. This approach is proactive and addresses the root cause of the issue.
Have one of the operational staff as part of the project team: Including one of the operational staff as part of the project team can help bridge the skills gap. This team member can work closely with the project team and gain knowledge of the project solution's requirements. This can help ensure that the operational team is adequately prepared to support the project solution when it is delivered.
Proactive approach: Option A takes a proactive approach to mitigate the risk. The project manager is addressing the issue before it becomes a problem. This approach can save time and money in the long run, as it can prevent delays and additional costs associated with rework.
Risk avoidance: Option A helps avoid the risk altogether. By providing adequate training and including an operational staff member as part of the project team, the project manager is ensuring that the operational team is adequately prepared to support the project solution. This can help prevent the risk from occurring, and the project can proceed smoothly.
In contrast, the other options are not the BEST risk mitigation strategies for a minor skills gap in the operational team. Option B suggests raising a risk in the risk register and identifying the likelihood and consequence of the risk occurring, but it does not address the root cause of the issue. Option C suggests adequately documenting the solution and ensuring a transition is in place, which may be necessary but does not directly address the skills gap in the operational team. Option D suggests escalating this as an issue to the project control board, but it may not be necessary for a minor skills gap, and it does not address the root cause of the issue.