Which two steps should be taken to provision a phone after the Self-Provisioning feature was configured for end users? (Choose two.)
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A. B. C. D. E.BE.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_0_1/systemConfig/cucm_b_system-configuration-guide-1201/cucm_b_system-Sure, I can provide a detailed explanation of the steps that should be taken to provision a phone after the Self-Provisioning feature was configured for end users.
The Self-Provisioning feature in Cisco Unified Communications Manager (UCM) allows end users to configure their own phones without the assistance of the IT staff. This feature is useful for organizations with a large number of employees and a distributed workforce. Once the Self-Provisioning feature is configured for end users, the following steps can be taken to provision a phone:
Plug the phone into the network: The first step is to physically connect the phone to the network. This can be done by plugging in an Ethernet cable into the phone's network port and connecting the other end to a switch or router on the network.
Enter settings menu on the phone and press *, *,#(star, star, pound): Once the phone is connected to the network, the end user can enter the settings menu on the phone by pressing the Settings button. Then, the end user should enter the sequence *, *,# (star, star, pound) to access the Self-Provisioning menu.
Dial the self-provisioning IVR extension and associate the phone to an end user: After entering the Self-Provisioning menu, the end user should dial the self-provisioning IVR extension and follow the prompts to associate the phone to their user account. The IVR (Interactive Voice Response) system is a phone menu system that allows users to interact with a computerized system using voice commands or touch-tone keypad selections.
Dial the hunt pilot extension and associate the phone to an end user: Another way to provision a phone is to dial the hunt pilot extension, which is a shared number that rings multiple phones at the same time. The end user can then answer the call on the phone they want to provision and follow the prompts to associate the phone to their user account.
Note that asking the Cisco UCM administrator to associate the phone to an end user is not a step that should be taken after the Self-Provisioning feature is configured. This is because the Self-Provisioning feature is designed to allow end users to configure their own phones without the assistance of the IT staff. Therefore, the end user should be able to complete the provisioning process on their own using the steps outlined above.