Two cash receipts were applied to a posted sales transaction.
The first receipt was applied in error.
You need to remove the first cash receipt from the posted sales transaction.
Which set of steps should you perform?
Click on the arrows to vote for the correct answer
A. B. C. D.A.
https://docs.microsoft.com/en-us/learn/modules/enter-payments-dynamics-365-business-central/3-unapplyThe correct answer is C: Navigate to Reverse Transaction from the relevant customer ledger entry. Reverse the second payment. Reverse the first payment. Apply the second payment to the customer ledger entry.
Here are the detailed steps to remove the first cash receipt from the posted sales transaction:
By following these steps, you will have successfully removed the first cash receipt from the posted sales transaction and applied the correct cash receipt to the transaction.