Remove Inactive LDAP Synchronized User from Cisco Unified Communications Manager

Removing Inactive LDAP Synchronized User

Question

A network administrator deleted a user from the LDAP directory of a company.

The end user shows as Inactive LDAP Synchronized User in Cisco Unified Communications Manager.

Which step is next to remove this user from Cisco Unified Communications Manager?

Answers

Explanations

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A. B. C. D.

B.

When a user is deleted from the LDAP directory of a company, it is important to remove them from Cisco Unified Communications Manager to ensure accurate and up-to-date information in the system. The correct step to remove the user from Cisco Unified Communications Manager is option A: delete the user directly from Cisco Unified Communications Manager.

Here is a more detailed explanation for each option:

A. Delete the user directly from Cisco Unified Communications Manager This option is the correct step to remove the user from Cisco Unified Communications Manager. The network administrator can simply navigate to the End User Configuration page and delete the user account from the system. This will immediately remove the user from Cisco Unified Communications Manager.

B. Restart the Dirsync service after the user is deleted from LDAP directory. Restarting the Dirsync service will not remove the user from Cisco Unified Communications Manager. This service is responsible for synchronizing information between LDAP directory and Cisco Unified Communications Manager. Therefore, restarting the service will not remove the user from the system.

C. Execute a manual sync to refresh the local database and delete the end user. Executing a manual sync will update the local database with the latest information from LDAP directory, but it will not remove the user from Cisco Unified Communications Manager. This option is not necessary as the user can be directly deleted from the system.

D. Wait 24 hours for the garbage collector to remove the user. The garbage collector is responsible for removing inactive users from Cisco Unified Communications Manager, but it can take up to 90 days for this process to complete. Waiting for 24 hours will not guarantee that the user will be removed from the system, and it is not an efficient solution to remove an individual user.

In summary, the correct step to remove an inactive LDAP synchronized user from Cisco Unified Communications Manager is to delete the user directly from the system.