What to Check First for Stuck Reports in VMware Workspace ONE Unified Endpoint Management Specialist Exam
Question
A report is stuck in the queued state.
Verification has shown that email delivery is working, but the reports are still not received.
What should be checked first?
Answers
Explanations
Click on the arrows to vote for the correct answer
A. B. C. D.D.
When a report is stuck in the queued state and email delivery is verified to be working, it is important to troubleshoot the issue further to ensure the report is delivered successfully. The first step is to check if a manually generated report can be generated by the system and if the subscription fails. This will help determine if the issue is specific to the report or a more general issue with report generation.
Option B, checking if a manually generated report result can be sent as an email via the console, may not be as useful in this scenario. If the issue is with the report subscription, then a manual report generation may not accurately reflect the issue with the queued report.
Option C, checking if the generated report is categorized as spam, is also not likely to be the issue as email delivery has already been verified to be working. If the report was being categorized as spam, it is unlikely that email delivery would have been successful for the verification test.
Option D, checking if a manually generated report result can or cannot be downloaded, is also not relevant to the issue of a report being stuck in the queued state. Downloading a manually generated report is a separate process from delivering a queued report via email.
Therefore, option A is the correct answer as it is the most relevant and useful step to troubleshoot the issue of a report being stuck in the queued state.
