A user is reporting that access to a file server is much slower than it has been.
The system administrator completes a test of the server using a system monitoring tool and compares it to the previously taken baseline.
The comparison shows that there are no significant changes in the use of system resources.
Which of the following actions should be taken to resolve this users problem?
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A. B. C. D.B.
Based on the information provided, the issue appears to be related to the file server itself rather than the user's PC. The system administrator has already confirmed that there are no significant changes in the use of system resources on the server, which suggests that the server's hardware is likely not the cause of the problem. Therefore, adding RAM or hard drive space to either the user's PC or the server is unlikely to resolve the issue.
The next logical step would be to troubleshoot the network between the user's PC and the file server. This could involve checking the network cables, switches, and routers for any issues or errors. It may also involve testing the network speed and latency to identify any bottlenecks or congestion.
Another possibility is that there may be software issues on either the user's PC or the server that are causing the slow access. For example, there may be a misconfigured firewall, antivirus software, or other security software that is slowing down network access. The system administrator should check the logs and settings of these software components to see if they are causing any issues.
In summary, based on the information provided, option B (troubleshoot the user's PC) is the most appropriate course of action. This may involve troubleshooting the network, checking for software issues, or other diagnostic steps to identify and resolve the problem.