Configuring and Operating Microsoft Azure Virtual Desktop: Troubleshooting Application Availability

Resolving Issue: Applications Not Available to Users

Question

You create a new Remote App application group with two applications and assign the users to the application group.

But you came to know that the applications are not available to the users.

What will you do to resolve the issue? (Choose the best possible answer)

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

Correct Answer: C

After creating the Remote App application group, users should be assigned to the application group and the application group should be added to a workspace to make the applications available.The users might need to refresh the Remote Desktop application, but only after the application group is added to the workspace.

Therefore, adding the Remote app Application group to a workspace is the first right step to resolve the issue.

Option A is incorrect.

Changing the two applications from Start Menu to File Path won't help in resolving the issue.

Option B is incorrect.

The users might need to refresh the Remote Desktop application, but only after the application group is added to the workspace.

Option C is correct.

After creating the Remote App application group, users should be assigned to the application group and the application group should be added to a workspace to make the applications available.

Option D is incorrect.

Updating the Remote Desktop applications to the latest version won't resolve the issue.

If you create a new Remote App application group with two applications and assign the users to the application group, but the applications are not available to the users, there could be a few potential reasons why. One possible reason is that the Remote App application group has not been added to a workspace.

Therefore, to resolve the issue, you should choose answer C: by adding the Remote App application group to a workspace.

A workspace is a logical grouping of application groups and hosts that you use to manage and deploy Remote Desktop Services resources to users. To make applications available to users, you need to add the application groups to a workspace and then assign users to the workspace. If the Remote App application group is not added to a workspace, the users will not be able to access the applications.

Answers A and D are not relevant to the issue at hand. Changing the applications from Start Menu to File Path or updating the Remote Desktop applications to the latest version will not necessarily make the applications available to the users. Answer B, making the users refresh the Remote Desktop Application, may be helpful in some cases, but it is not the best answer in this scenario. Refreshing the application will only reload the application's data and settings, but it will not necessarily make the applications available if they have not been properly deployed and configured in a workspace.

In summary, the best solution to the problem of applications not being available to users is to add the Remote App application group to a workspace.