The org wide default is set to private.
Phil smith the owner of ABC account is a US Sales Rep reporting to the US Sales Director.
The users in the US sales rep role can edit ALL opportunities associated with the accounts they own.
Tim an EMEA sales rep owns an opportunity associated with the ABC account.
Identify the correct role access.
Click on the arrows to vote for the correct answer
A. B. C. D. E.CE.
Based on the information provided, the org wide default is set to private, which means that record access is determined by role hierarchy and sharing rules. Phil Smith is the owner of the ABC account, and he is a US Sales Rep reporting to the US Sales Director. The users in the US Sales Rep role can edit ALL opportunities associated with the accounts they own. Tim is an EMEA Sales Rep who owns an opportunity associated with the ABC account.
To identify the correct role access, we need to consider the role hierarchy and the sharing settings for the ABC account and its associated opportunities.
Option A: Phil can view but cannot edit Tim's ABC opportunity. This option is incorrect because it assumes that Phil has access to Tim's opportunity, which is not necessarily true. Although Phil owns the ABC account, he may not have access to Tim's opportunity based on the sharing settings.
Option B: Tim cannot view/edit Phil's account. This option is not relevant to the question because it does not address the access level for Tim's opportunity associated with the ABC account.
Option C: Phil can edit and view Tim's ABC opportunity. This option is possible if the sharing settings for the opportunity allow access to Phil's role or a higher role in the hierarchy. Since Phil owns the ABC account and is a US Sales Rep reporting to the US Sales Director, it is possible that he has access to Tim's opportunity if the Sales Director or another higher role in the hierarchy shares the record with Phil's role.
Option D: Tim can view and edit Phil's account. This option is incorrect because it assumes that Tim has access to Phil's account, which is not necessarily true. Tim may only have access to the opportunity associated with the ABC account, not the account itself.
Option E: Tim can view but cannot edit Phil's account. This option is possible based on the org wide default of private and the fact that Tim owns an opportunity associated with the ABC account. Since Tim is an EMEA Sales Rep, he may not have access to Phil's account, but he can view the account as long as the sharing settings for the account allow access to his role or a higher role in the hierarchy. However, Tim cannot edit Phil's account because he is not in the US Sales Rep role, which has edit access to accounts owned by its members.
Therefore, the correct answer is Option E: Tim can view but cannot edit Phil's account.