Cloud Kicks is concerned that the sales team is taking longer to close Opportunities each month in comparison to the same time last year. The VP of Sales wants to determine the number of closed deals on a monthly basis and compare the month-over-month results.
Which two actions should the Consultant take to create a solution? (Choose two.)
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A. B. C. D. E.AD
To create a solution for Cloud Kicks' concern about the sales team taking longer to close opportunities each month compared to the previous year, the Consultant should take the following two actions:
A. Schedule an analytic snapshot of the Opportunity object to run monthly.
C. Create a dashboard component; schedule the dashboard to refresh monthly.
Explanation of why the other options are not the correct choices:
B. Creating a custom Opportunity report using custom formula fields for the stage closed/won is not the most effective choice for this scenario. While it may provide some insights into closed deals, it doesn't specifically address the requirement of comparing month-over-month results.
D. Creating a report based on the Opportunity snapshot is not the optimal choice because it is more useful to have a snapshot of the current state of opportunities, rather than historical data. The requirement is to compare month-over-month results, which can be better achieved by using analytic snapshots.
E. Scheduling an analytic snapshot of the Opportunity history object to run monthly is not the most appropriate choice for this scenario. While the Opportunity history object tracks changes to opportunity records, it does not provide a clear snapshot of the number of closed deals on a monthly basis. Analyzing historical changes in the opportunity record may not directly address the concern of longer closure times for the sales team.
In summary, scheduling an analytic snapshot of the Opportunity object and creating a dashboard component with scheduled refresh are the most suitable actions to fulfill the VP of Sales' requirements and enable the comparison of monthly results for closed deals.