Cloud Kicks | Monthly Closed Deals Analysis | Certified Sales Cloud Consultant Exam

Monthly Closed Deals Analysis

Question

Cloud Kicks is concerned that the sales team is taking longer to close Opportunities each month in comparison to the same time last year. The VP of Sales wants to determine the number of closed deals on a monthly basis and compare the month-over-month results.

Which two actions should the Consultant take to create a solution? (Choose two.)

Answers

Explanations

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A. B. C. D. E.

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To create a solution for Cloud Kicks' concern about the sales team taking longer to close opportunities each month compared to the previous year, the Consultant should take the following two actions:

  1. A. Schedule an analytic snapshot of the Opportunity object to run monthly.

    • An analytic snapshot captures a set of records at a specific point in time and stores them for future analysis.
    • By scheduling an analytic snapshot of the Opportunity object to run monthly, the Consultant can capture the monthly data related to closed deals.
    • The snapshot will capture important information such as the opportunity stage, close date, and other relevant fields that can be used for analysis.
  2. C. Create a dashboard component; schedule the dashboard to refresh monthly.

    • Creating a dashboard component allows the VP of Sales and other stakeholders to visualize the data and compare month-over-month results.
    • The Consultant should include relevant reports or charts on the dashboard, focusing on closed deals and the time taken to close them.
    • By scheduling the dashboard to refresh monthly, the VP of Sales can access up-to-date information and track the progress over time.

Explanation of why the other options are not the correct choices:

B. Creating a custom Opportunity report using custom formula fields for the stage closed/won is not the most effective choice for this scenario. While it may provide some insights into closed deals, it doesn't specifically address the requirement of comparing month-over-month results.

D. Creating a report based on the Opportunity snapshot is not the optimal choice because it is more useful to have a snapshot of the current state of opportunities, rather than historical data. The requirement is to compare month-over-month results, which can be better achieved by using analytic snapshots.

E. Scheduling an analytic snapshot of the Opportunity history object to run monthly is not the most appropriate choice for this scenario. While the Opportunity history object tracks changes to opportunity records, it does not provide a clear snapshot of the number of closed deals on a monthly basis. Analyzing historical changes in the opportunity record may not directly address the concern of longer closure times for the sales team.

In summary, scheduling an analytic snapshot of the Opportunity object and creating a dashboard component with scheduled refresh are the most suitable actions to fulfill the VP of Sales' requirements and enable the comparison of monthly results for closed deals.