Adding a User to the Sales Team Group: Access to Opportunity Records | Exam ADX-201

Adding a User to the Sales Team Group

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Question

Adding a user to the sales team group will give access to opportunity records that was previously a restricted account.

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Explanations

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A. B.

B.

The answer is: A. True.

When a user is added to the Sales team group, they inherit the permissions assigned to that group, which includes access to opportunity records. If an opportunity record was previously restricted to certain users or groups, adding the user to the Sales team group would allow them to access the record.

In Salesforce, record access is controlled by the organization-wide defaults (OWD), sharing rules, manual sharing, role hierarchy, and sharing groups. The OWD settings determine the default level of access for all users in the organization to a specific object, such as opportunities.

If a user is not granted access to an opportunity record via any of these methods, they won't be able to see or edit the record. However, if the user is added to the Sales team group, which has access to the opportunity record via sharing rules or other access methods, they will gain access to the record.

It's important to note that adding a user to the Sales team group doesn't automatically grant them access to all opportunity records. The user will only have access to opportunity records that are accessible to the Sales team group via the organization-wide defaults, sharing rules, manual sharing, role hierarchy, and sharing groups.

Therefore, the statement "Adding a user to the sales team group will give access to opportunity records that were previously a restricted account" is true, but with the caveat that the user will only have access to the opportunity records that are accessible to the Sales team group via the aforementioned methods.