Universal Container's Salesforce Admin has enabled knowledge in lightning for his company org.
What will happen because of enabling the knowledge in lightning? (Choose two options)
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A. B. C. D.Correct Answer: A and B
Option C is incorrect because once knowledge articles are enabled in lightning, classic knowledge articles will not be automatically deleted because part of enabling knowledge articles in lightning is migrating all the articles from classic to lightning.
Option D is incorrect because once enabled in lightning, knowledge cannot be disabled.
Reference:
Enabling Knowledge in Lightning in a Salesforce org allows users to access and manage knowledge articles within the Lightning Experience user interface. Here are the correct options among the given ones:
B. Once enabled in lightning, knowledge will appear in the object manager After enabling knowledge in Lightning, the Knowledge object will appear in the object manager. The object manager is a user interface element in Salesforce that allows administrators to view, create, and modify objects and their associated fields, relationships, and other properties.
D. Once enabled in lightning, knowledge can be disabled. Enabling knowledge in Lightning does not mean that it cannot be disabled. Administrators can disable knowledge in Lightning by going to Setup > Quick Find > Knowledge Settings and unchecking the "Enable Lightning Knowledge" checkbox.
A. Once enabled in lightning, knowledge cannot be disabled is an incorrect statement. As discussed, Knowledge in Lightning can be disabled by unchecking the "Enable Lightning Knowledge" checkbox in Knowledge Settings.
C. Once enabled in lightning, all classic knowledge articles will be automatically deleted is also incorrect. Classic Knowledge and Lightning Knowledge are two separate systems, and enabling Lightning Knowledge does not automatically delete Classic Knowledge articles. However, administrators can choose to migrate their Classic Knowledge articles to Lightning Knowledge if they wish to use only the Lightning Knowledge system.
In summary, enabling Knowledge in Lightning will make the Knowledge object appear in the object manager, allow administrators to manage knowledge articles in Lightning Experience, and can be disabled if needed.