Universal Container's Sales reps were storing information about individual people who is a consumer in their business.
Which type of Salesforce account are they using?
Click on the arrows to vote for the correct answer
A. B. C. D.Correct Answer: B
Person Account provides a way to store information about individual people which is different than the business account that is used to store information about companies.
Option A is incorrect because Business accounts are used to store information about companies.
Options C and D are incorrect because Salesforce has two types of accounts person and business account.
They don't have any accounts called group account or customer account.
You can always add a type field on your account to recognize customer account but when you create an account you have the option to create a person account if it's enabled in your org or business account.
Reference:
Based on the given scenario, Universal Container's Sales reps are storing information about individual people who are consumers in their business. The type of Salesforce account they are using is most likely a Person Account.
A Person Account is a special type of Salesforce account designed to represent an individual consumer or a B2C (business-to-consumer) relationship. It combines the functionality of both a standard Account and a Contact record into a single record, allowing sales reps to manage information about an individual customer in one place.
Person Accounts are different from Business Accounts, which are designed to represent organizations, and Group Accounts, which are used to represent a group or team within an organization. Customer Accounts are not a standard Salesforce account type.
In summary, based on the scenario given, the most appropriate type of Salesforce account for Universal Container's Sales reps to use to store information about individual consumers would be a Person Account.