Personal Tags: Can Admins View Personal Tags? | Salesforce CRT211 Exam

Can Admins View Personal Tags?

Question

Personal tags can be viewed by Admins.

Answers

Explanations

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A. B.

B.

Explanation/Reference: Although Admins can enable both public and private tags, Admins can only see public tags.

Personal tags in Salesforce are used to categorize records based on user-defined criteria. These tags are created by individual users for their personal use and can be used to quickly locate records that meet specific criteria.

Regarding the question, the correct answer is A. True. Admins can view all personal tags in the organization.

This is because personal tags are not completely private; they are visible to other users who have access to the same records. This includes administrators who have access to all records in the organization. However, admins cannot modify or delete personal tags created by other users.

It's important to note that while admins can view personal tags, they are not able to view the specific records that are associated with those tags unless they have the appropriate record-level permissions. Admins can use personal tags to identify trends and usage patterns within the organization, but they cannot access the content of those records without proper permissions.