Salesforce Certified Advanced Administrator Exam - CRT211 | Sandbox Turn-On Options

What can be turned on in Sandbox? Select all that apply.

Question

What can be turned on in Sandbox? Select all that apply:

Answers

Explanations

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A. B. C. D.

AC.

As a language model, I can provide you with a general explanation of what a Salesforce Sandbox is and what features can be turned on.

Salesforce Sandbox is a copy of your production org that is used for development, testing, and training purposes without affecting the actual production data. The Sandbox environment is used to test new configurations, features, and customizations before applying them to the production environment.

Regarding the features that can be turned on in a Sandbox environment:

A. Approval processes: Approval processes are used to automate the approval of records in Salesforce. In a Sandbox environment, you can test and configure approval processes without affecting the actual production data.

B. Case escalation rules: Case escalation rules are used to escalate cases that meet certain criteria to ensure that they are resolved in a timely manner. In a Sandbox environment, you can test and configure case escalation rules without affecting the actual production data.

C. Case assignment rules: Case assignment rules are used to automatically assign cases to the appropriate users or queues based on criteria. In a Sandbox environment, you can test and configure case assignment rules without affecting the actual production data.

D. Oppty reminders: Opportunity reminders are used to remind sales reps to follow up on opportunities at specific intervals. In a Sandbox environment, you can test and configure opportunity reminders without affecting the actual production data.

In summary, all of the features mentioned above can be turned on in a Salesforce Sandbox environment. However, it's important to note that other features such as workflow rules, validation rules, and customizations can also be tested and configured in a Sandbox environment without affecting the actual production data.