What of the following is true regarding using Social Accounts, Contacts and Leads features? Choose two answer.
Click on the arrows to vote for the correct answer
A. B. C. D.Correct Answer: A & C
The social accounts, contacts and leads gives user the ability to have social services network information in contacts leads and accounts.
This feature is enabled by default and can be disabled by admins.Social accounts, contacts and lead is available for Twitter and YouTube in Salesforce classic and for Twitter in salesforce lightning.
To be able to use social accounts users will need to have social network account.
Option B is incorrect because using the social accounts, contacts and leads doesn't need a separate license.
Option D is incorrect because the social contacts, accounts and leads is enabled by default.
Correct Answer: A & C
The social accounts, contacts and leads gives user the ability to have social services network information in contacts leads and accounts.
This feature is enabled by default and can be disabled by admins.Social accounts, contacts and lead is available for Twitter and YouTube in Salesforce classic and for Twitter in salesforce lightning.
To be able to use social accounts users will need to have social network account.
Option B is incorrect because using the social accounts, contacts and leads doesn't need a separate license.
Option D is incorrect because the social contacts, accounts and leads is enabled by default.
The correct answers are A and B.
A. Through Salesforce classic, Twitter and YouTube can be accessed, while in Lightning only Twitter can be accessed.
This statement is true. Salesforce Classic provides access to both Twitter and YouTube, whereas Lightning only provides access to Twitter. Therefore, if you need access to both platforms, you will need to use Salesforce Classic.
B. Using social accounts, contacts and leads feature will require a separate license to be assigned to a user in Salesforce.
This statement is also true. The Social Accounts, Contacts, and Leads feature is an add-on product to Salesforce, which requires a separate license. Therefore, if you want to use this feature, you will need to purchase the license and assign it to your users.
C. Using social accounts, contacts and leads feature will require users to have a social network account on Twitter if using Lightning and on Twitter and YouTube if using Classic.
This statement is incorrect. While social network accounts are required to use the Social Accounts, Contacts, and Leads feature, users are not required to have a social network account on Twitter if using Lightning, or on Twitter and YouTube if using Classic.
D. Social accounts, contacts and leads feature is disabled by default.
This statement is incorrect. The Social Accounts, Contacts, and Leads feature is not disabled by default. However, it is an add-on product that requires a separate license to use.