Salesforce for Outlook: Syncing Data and Enhancing Productivity

Which data can be synched using the new Salesforce for Outlook?

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Question

Which data can be synched using the new Salesforce for Outlook?

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Explanations

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A. B. C. D.

BD.

Salesforce for Outlook is a synchronization tool provided by Salesforce that enables users to access Salesforce data directly from Microsoft Outlook. The tool synchronizes data between Salesforce and Outlook, allowing users to view, edit, and update data without leaving their email client.

Regarding the data that can be synced using the new Salesforce for Outlook, the correct answers are B. Events, C. Leads, and D. Contacts.

Here is a more detailed explanation of each of the data types:

A. Custom objects: Salesforce for Outlook can sync standard objects like Leads, Contacts, and Events, but custom objects cannot be synced using this tool.

B. Events: Salesforce for Outlook can sync events from your Salesforce calendar to your Outlook calendar. You can also create new events in Outlook and have them automatically sync to your Salesforce calendar.

C. Leads: Salesforce for Outlook can sync leads from your Salesforce org to your Outlook inbox. This allows you to view and work on leads from within Outlook, without having to log in to Salesforce.

D. Contacts: Salesforce for Outlook can sync contacts from your Salesforce org to your Outlook contacts list. This allows you to view and work on contacts from within Outlook, without having to log in to Salesforce.

It is important to note that Salesforce for Outlook requires an installed plugin on your computer, and it may have some limitations or configuration requirements depending on your Salesforce org's setup. It is always recommended to check with your Salesforce administrator or support team to ensure proper configuration and usage of this tool.