Implementing Localization: 6 Recommended Salesforce Functionality

Recommended Functionality for Localization

Question

SIMULATION - List 6 pieces of functionality that Sales force recommends deploying when implementing localization.

Explanations

See the solution below.

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Advanced Currency Management 2

Regional Price Books 3

Delegated Administration 4

Custom Profiles 5

Translation Workbench 6

Regional Home Page Layouts.

When implementing localization in Salesforce, it is essential to deploy specific functionality that helps support the use of different languages, currencies, and date formats. Here are six pieces of functionality that Salesforce recommends deploying:

  1. Translation Workbench: The Translation Workbench is a tool that enables the translation of custom labels, custom fields, and picklist values into different languages. It allows organizations to customize their user interface, making it more accessible to users in different regions.

  2. Locale Settings: Locale Settings allow administrators to customize settings like the language, currency, and date format used by users. With Locale Settings, users can see the same data in a format that is familiar to them, helping to improve user adoption and engagement.

  3. Multilingual Solutions: Multilingual Solutions enable organizations to provide support in multiple languages. This includes translating articles, emails, and chat messages, so users can get the support they need in their preferred language.

  4. Currency Management: Currency Management allows administrators to set up multiple currencies, so users can view data in their preferred currency. It also enables organizations to convert currency values for reporting and forecasting purposes.

  5. Time Zone Support: Time Zone Support allows users to view time-based data in their local time zone. This feature helps to ensure that users can view data in a way that makes sense to them, regardless of their location.

  6. Customizable Language Switcher: A Customizable Language Switcher allows users to switch between different languages, making it easier for users to access information in their preferred language. The Language Switcher should be easy to use and accessible to all users, regardless of their location or language skills.

By deploying these six pieces of functionality, organizations can provide a localized experience for their users, which can help to improve adoption and engagement.