Salesforce Manager of Universal Container asked his team review new products that they can install into their Salesforce org related to generating leads for the Sales Ops department? Where could the salesforce team find this information?
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A. B. C. D.Correct Answer: B
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Option A is incorrect because the CRM community discusses various topics and the Salesforce admin will need to search to check whether any member discussed such topic before
Option C is incorrect because Salesforce Ideas is a community that provides an online, transparent way for you to attract, manage, and showcase innovation.
Option D is incorrect because Salesforce.com is the website to access the online solution for customer relationship management.
Reference:
The Salesforce Manager of Universal Container has tasked their team with reviewing new products that they can install into their Salesforce org to generate leads for the Sales Ops department. To find these new products, the team can explore different resources available to them within the Salesforce ecosystem.
Option A suggests that the team can find information about new products on the CRM Community. The CRM Community is a platform where Salesforce users can connect with each other, share best practices, and ask questions. Within the community, there are various discussion boards and groups where users can discuss topics related to specific Salesforce products, including apps and integrations that can be used to generate leads for Sales Ops.
Option B suggests that the team can explore the AppExchange. The AppExchange is Salesforce's marketplace for third-party applications and integrations. Within the AppExchange, there are numerous apps that can be used to generate leads for Sales Ops, such as lead capture and tracking tools, email marketing software, and social media integrations.
Option C suggests that the team can explore Salesforce Ideas. Salesforce Ideas is a platform where users can suggest new features and enhancements to Salesforce products. The platform allows users to vote and comment on these ideas, providing valuable feedback to Salesforce and other users. While the team may not find new products directly on Salesforce Ideas, they may find ideas for new features or integrations that could help generate leads for Sales Ops.
Option D simply suggests that the team can explore Salesforce.com, which is the main website for Salesforce. While there is a lot of information about Salesforce products and services on the website, it may not be the most efficient way to find new products specifically related to generating leads for Sales Ops.
In summary, the most direct and efficient options for finding new products to generate leads for Sales Ops within the Salesforce ecosystem would be to explore the AppExchange or the CRM Community.