Important Sections for SOW - Training Delivery and User Training Providers

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To meet the requirement of providing information about user training on new features and its delivery, the consultant should discuss the following two sections of the Statement of Work (SOW) with Cloud Kicks:

1. Approach: The Approach section of the SOW outlines the strategies, methodologies, and steps that will be taken to fulfill the project objectives. In this case, the consultant should discuss the approach for user training on new features. It should include details such as the training methods, resources, and techniques that will be used to train the users effectively. This section will provide clarity on who will conduct the training, what training materials will be used, and how the training will be delivered. By discussing the approach, Cloud Kicks and the consultant can align their expectations and ensure that the training process meets the requirements.

2. Scope: The Scope section of the SOW defines the boundaries and extent of the project. It outlines what will be included and what will be excluded from the project. In the context of user training on new features, the consultant should discuss the scope of the training in this section. It should cover aspects such as the target audience for the training, the specific features or functionalities to be covered, and any limitations or constraints related to the training. By discussing the scope, both Cloud Kicks and the consultant can agree on the specific details and ensure that the SOW accurately reflects the training needs and expectations.

While other sections of the SOW, such as Terms and Conditions and Background, may provide additional context and contractual details, they are less directly related to addressing the requirement of providing information about user training on new features and its delivery. Therefore, the consultant should focus on discussing the Approach and Scope sections in particular to meet the given requirement.