Demonstrating Effectiveness of Information Security Program | CISA Exam Answers

Key Metrics for Senior Management Reporting

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Question

Which of the following is MOST useful to include in a report to senior management on a regular basis to demonstrate the effectiveness of the information security program?

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A. B. C. D.

D.

The MOST useful item to include in a report to senior management to demonstrate the effectiveness of the information security program is Key Performance Indicators (KPIs).

Explanation: KPIs are specific, measurable, and quantifiable metrics that are used to evaluate the effectiveness and efficiency of an organization's information security program. These metrics are aligned with the organization's strategic objectives, and they provide senior management with an accurate and objective view of the organization's overall performance.

KPIs can help senior management identify trends and patterns, make informed decisions, and prioritize resources to improve the effectiveness of the information security program. Examples of KPIs that can be included in a report to senior management include:

  • Number of security incidents detected and resolved
  • Percentage of critical systems that are compliant with security standards
  • Average time to detect and respond to security incidents
  • Percentage of employees who complete security awareness training
  • Number of vulnerabilities identified and remediated

Critical success factors (CSFs) are key areas that must be performed well in order for an organization to achieve its strategic objectives. While CSFs can be useful in developing an information security program, they are not as useful as KPIs in demonstrating the effectiveness of the program to senior management.

Key risk indicators (KRIs) are used to monitor potential risks and threats that could impact the organization. While KRIs can be useful in identifying potential risks, they do not provide a comprehensive view of the effectiveness of the information security program.

Capability maturity models are used to assess an organization's level of maturity in a specific area, such as information security. While capability maturity models can be useful in identifying areas for improvement, they are not as useful as KPIs in demonstrating the effectiveness of the information security program to senior management.