Users report that they are unable to connect to a server.
An administrator confirms that it is unreachable across the network.
Other administrators have been working in the server room throughout the day.
Which of the following is the NEXT step the administrator should take?
Click on the arrows to vote for the correct answer
A. B. C. D.D.
The next step that the administrator should take is to verify that network cables are connected.
This is because the problem is likely due to a physical issue with the network connection, rather than a configuration issue or software-related issue that would be fixed by rebooting the server or installing a new NIC.
Since other administrators have been working in the server room throughout the day, it's possible that a cable may have been accidentally disconnected or loosened, which would cause the server to become unreachable across the network.
Once the administrator has verified that the network cables are properly connected, they can then move on to other troubleshooting steps, such as checking the configuration of the connected port on the network switch or rebooting the server if necessary.
However, in this scenario, the most likely cause of the issue is a physical problem with the network connection, so it's important to start by checking the cables before moving on to other potential solutions.