Replacing a Failed Server in a Datacenter: First Steps
Question
A hardware failure affects a server in a datacenter.
The server is critical to company operation, and the hardware vendor is out of stock on the parts needed to repair the server.
A network technician suggests replacing it with a server from the warm site.
Which of the following should the technician do FIRST?
Answers
Explanations
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A. B. C. D.B.
In the scenario described, a hardware failure has affected a critical server in a datacenter, and the hardware vendor is out of stock on the parts needed to repair it. A network technician suggests replacing it with a server from the warm site. However, before taking any action, the technician should FIRST check the DRP (Disaster Recovery Plan) and BCP (Business Continuity Plan) and talk to the company stakeholders.
DRP and BCP are essential plans for ensuring that a company can continue to operate in the event of a disaster or unexpected event. These plans outline the steps and procedures that need to be taken to restore normal business operations. They also specify the roles and responsibilities of the personnel involved in the recovery process. Therefore, before making any decision to replace the server, the technician must ensure that the proposed action is in line with the DRP and BCP.
Talking to company stakeholders is also important because they are the people who will be affected by the decision. It is essential to get their buy-in and ensure that they understand the implications of replacing the server from the warm site. The stakeholders should also be informed of the expected downtime and the potential impact on their operations.
Once the technician has checked the DRP and BCP and talked to the stakeholders, they can proceed with the appropriate action. If replacing the server from the warm site is the best option, the technician can arrange for a hardware-certified courier to move the server to the datacenter. Alternatively, if it is not feasible to move the server, the technician may need to order the parts from the hardware vendor and notify affected users that the server will be down.
In summary, the correct answer is B. Before taking any action, the technician should check the DRP and BCP and talk to the company stakeholders. This will ensure that the proposed action is in line with the plans and that the stakeholders understand the implications of the decision.
