FILE-SERVER-1 is being decommissioned.
A server technician powers off the server labeled FILE-SERVER-1 only to find out the label on the server was incorrect, causing an outage.
Which of the following could have helped avoid this outage?
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A. B. C. D.C.
The correct answer is C. Hardware inventory.
A hardware inventory is a detailed record of all hardware assets owned by an organization, including servers, desktops, laptops, and other devices. It provides information on the make, model, serial number, location, and other details of each asset.
By maintaining an accurate hardware inventory, organizations can avoid situations like the one described in the question. When a server technician is decommissioning a server, they can refer to the inventory to ensure they are powering off the correct server. In this case, the server technician could have checked the hardware inventory to confirm that the server they were powering off was indeed FILE-SERVER-1 before taking any action.
IP addresses, recovery documentation, and network diagrams are also important tools for IT operations, but they are not directly relevant to avoiding the type of outage described in the question.
IP addresses are used to identify devices on a network and facilitate communication between them, but they do not provide information on the physical location or identity of a device.
Recovery documentation is a set of procedures and policies for restoring critical systems and data in the event of an outage or disaster. While important for maintaining business continuity, recovery documentation would not have prevented the outage caused by the incorrect labeling of the server.
A network diagram is a visual representation of the components and connections in a network. While helpful for understanding the overall structure of a network, a network diagram does not provide the level of detail needed to identify individual hardware assets.