A server in a small company functions as a print server.
Suddenly it stops sending print jobs to the printers.
A technician verifies that the printers are working correctly.
Additionally, the print spooler had been restarted and is running on the server, it is accessible from workstations, and it shows as being ready to accept print jobs.
Which of the following has MOST likely caused the print server to stop processing print jobs?
Click on the arrows to vote for the correct answer
A. B. C. D.D.
Based on the scenario described, the most likely cause of the print server failing to process print jobs is an issue with the print driver.
Explanation: The technician has already verified that the printers are working correctly, and the print spooler had been restarted and is running on the server. This indicates that the issue is not with the printers or the print spooler itself. Therefore, the issue must be with the print driver.
The print driver is a software component that allows the server to communicate with the printer and send print jobs to it. If the print driver is outdated or incompatible, it can cause the print server to stop processing print jobs. This is a common issue that can occur when a new printer is added to the network, or when there is a software update on the server or client machines.
In contrast, the other options presented as possible causes are less likely to be the issue in this scenario. Print quota exceeding (option A) would typically cause a warning or error message to appear, and the printer would stop accepting print jobs. Pooling (option C) is a feature that allows multiple printers to share the same print queue, but it is not necessary for basic printing functionality. Finally, a hard drive being out of space (option D) would not directly impact the ability of the print server to send print jobs to the printers.
Therefore, the most likely cause of the issue described in the scenario is an outdated or incompatible print driver, and updating the print driver should be the next step in resolving the issue.