Replacing a Faulty RAM Chip in a Server | CompTIA Server+ Exam SK0-004

Proper Sequence of Steps to Replace a Faulty RAM Module

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Question

A server is giving a fault code indicating that a RAM chip is producing errors and should be replaced.

According to best practices, which of the following is the proper sequence of steps to replace the faulty module?

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Explanations

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A.

When replacing a faulty RAM module in a server, it is important to follow the proper sequence of steps to minimize the risk of damaging the system or other components. The correct sequence of steps to replace the faulty module, according to best practices, is as follows:

A. Attach ESD protection, open server case, replace module, close server case, baseline configuration

Here's a detailed explanation of each step:

  1. Attach ESD protection: Electrostatic discharge (ESD) can damage electronic components, so it is important to protect against it by grounding yourself and wearing an ESD wrist strap or other protective equipment.

  2. Open server case: Before replacing the RAM module, you need to open the server case to access the internal components. Follow proper procedures for removing the case, such as removing any screws or clips and sliding the case off carefully.

  3. Replace module: Locate the faulty RAM module and remove it carefully, following any specific instructions for the server model or RAM type. Insert the replacement module in the correct slot or location, ensuring it is properly seated and secured.

  4. Close server case: Once the new RAM module is installed, carefully replace the server case and secure any screws or clips. Be sure the case is properly aligned and seated before securing it.

  5. Baseline configuration: After replacing the RAM module, the server should be configured to ensure it is functioning properly. This may include checking BIOS settings, running diagnostics or testing software, and confirming that the system recognizes the new RAM module and is using it properly.

It is important to follow these steps in order to ensure that the replacement is performed correctly and without damaging any other components of the server.