You should rename records before merging.
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A. B.A.
Explanation/Reference: It is helpful to rename because you can easily identify the winning record.
The correct answer is A. True, you should rename records before merging in Salesforce.
When merging two records in Salesforce, only one record remains, and all related records and data are transferred to the surviving record. During this process, Salesforce appends the names of the non-surviving records to the surviving record's name to help identify which records were merged.
To avoid having the surviving record's name become unwieldy, it is a best practice to rename the non-surviving record(s) before merging them. This way, the surviving record's name will remain unchanged, and the merged record will have a clear, concise name.
Furthermore, renaming the non-surviving record(s) before merging also ensures that the record names remain accurate and meaningful. This is important for maintaining data integrity and ensuring that the correct information is displayed in reports and dashboards.
In summary, renaming records before merging them in Salesforce is a best practice that helps maintain data integrity, keeps record names accurate and meaningful, and prevents the surviving record's name from becoming unwieldy.