An administrator is looking to apply a new service pack for an OS on several systems that run business critical applications for a large international finance corporation.
Which of the following should the administrator do FIRST?
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A. B. C. D.D.
The correct answer is D. Submit a change control for the service pack deployment.
Before deploying a service pack on systems that run critical applications for a large international finance corporation, it is crucial to follow proper change management procedures to minimize potential risks and ensure the continuity of business operations.
Change control is the process of requesting, reviewing, approving, and implementing changes in a controlled and systematic manner. Change control procedures are essential to manage and mitigate potential risks, ensure compliance with regulatory requirements, and minimize disruption to the organization's operations.
Therefore, the first step for the administrator should be to submit a change control request for the service pack deployment. The request should include a detailed description of the changes to be made, the systems affected, the risks and impacts associated with the changes, and a plan for testing and verifying the changes before deployment.
Once the change control request is approved, the administrator can proceed with testing and deploying the service pack to a non-critical application server or a test environment to ensure that the upgrade does not cause any unexpected issues.
Only after the testing is completed and the service pack is deemed stable and suitable for deployment, the administrator can proceed with upgrading the systems with requirements for the service pack. Deploying the service pack to a single department within the corporation could cause inconsistency and disrupt the organization's operations.
Therefore, the administrator should prioritize submitting a change control request as the first step in the process of applying a new service pack for an OS on several systems that run business-critical applications for a large international finance corporation.