A company invites you as a Solution Architect to help with a Power Platform solution.
After learning about the company's business and collecting the requirements, you need to define the success criteria for the project.
Select questions that you would ask to identify the success criteria based on customer needs and pain points.
Click on the arrows to vote for the correct answer
A. B. C. D. E.Correct Answers: A, B and D
A successful Solution Architect needs at least to meet the customer's expectations.
Therefore, it is essential for you to understand the customer's pain points during a discovery process.
After grasping the pain points, you can define the success criteria to address them.
There are three typical pain points: Customer response time - how fast the application or system reacts to a customer's query.
Consistent processes - consistency in the application or system behavior, smooth business, operational, and data integration between systems.
Data integrity - consistency in the data quality, accuracy, and maintenance.
The project stakeholders play a crucial role in the project's success.
A Solution Architect must partner with stakeholders to define the success criteria for the project objectives, like minimizing customer's waiting time.
The collaboration helps a customer to focus on resolving the issues that can be obstacles for the project.
Frequently, the discovery process can aid a Solution Architect in identifying points that the customer does not recognize as necessary for the project.
Thus, these points can become additional project objectives with their own success criteria.
The success criteria produced in cooperation with a customer will influence the acceptance criteria for the requirements.
Option A is correct because the response time is of the typical customer's needs.
Option B is correct because the duplicate checking procedures help you assess the data quality and integrity.
Option D is correct because the knowledge about the system integration's current state helps you define the success criteria for your project.
Option C is incorrect because the question about the document template does not address the customer's pain points or expectations and does not reveal any useful information for the definition of the success criteria for the project.
Option E is incorrect because the question about a stand-up meeting every morning does not address the customer's pain points or expectations and does not reveal any useful information for the definition of the success criteria for the project.
For more information about the success criteria, please visit the below URLs:
When identifying success criteria for a Power Platform solution, it's important to focus on the customer's needs and pain points. The following are explanations of the questions provided and how they relate to identifying success criteria:
A. What should be the Power Apps portal's response time?
The response time for the Power Apps portal is a critical performance metric that can affect user experience. Asking the customer about their expectations for the response time will help determine what success looks like from their perspective. Once the expectation is set, the team can then work to optimize the portal's performance to meet or exceed that expectation.
B. Do you have duplicate checking procedures for your current data?
This question is related to data quality and consistency. If the customer's current data has a high degree of duplicates, it can lead to errors and inconsistencies in the Power Platform solution. By asking this question, the architect can identify whether a duplicate checking procedure is necessary to ensure data accuracy, and if so, the success criteria can be defined based on the degree of reduction in duplicate data.
C. What requirements document template do you usually use?
This question is more focused on the customer's internal processes and procedures. While it may not directly relate to the success criteria for the Power Platform solution, it can provide insights into the customer's expectations and priorities. Understanding their requirements document template will help the architect tailor the solution and define success criteria that align with their existing processes.
D. How does integration between existing components work for you?
Integration between existing components is critical for the success of the Power Platform solution. By understanding how the customer's existing components work together, the architect can identify potential issues and define success criteria related to the smooth integration of the Power Platform solution with the existing components.
E. Do you have a stand-up meeting every morning?
This question is related to the customer's project management practices. While it may not directly relate to the success criteria for the Power Platform solution, it can provide insights into the customer's expectations for communication and collaboration. Understanding their project management practices will help the architect define success criteria related to communication and collaboration with the customer throughout the project.
In summary, when identifying success criteria for a Power Platform solution, it's important to ask questions that focus on the customer's needs and pain points. The questions should be designed to elicit information that will help the architect tailor the solution and define success criteria that align with the customer's expectations and priorities.