First Course of Action for Ensuring Proper Sourcing of IT
Question
The use of new technology in an enterprise will require specific expertise and updated system development processes.
There is concern that IT is not properly sourced.
Which of the following should be the FIRST course of action?
Answers
Explanations
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A. B. C. D.C.
The scenario describes a situation where an enterprise is planning to adopt new technology but there is a concern about the adequacy of IT sourcing. Given this scenario, the FIRST course of action should be to assess the gap between current and required staff competencies. Therefore, option C is the correct answer.
Assessing the gap between current and required staff competencies will help the organization to identify the skills and knowledge required for successfully adopting and integrating the new technology. This will enable the organization to determine whether the current IT staff has the necessary skills and knowledge to support the new technology or whether additional staff or training is required. By doing this, the organization can ensure that the right expertise is in place to manage the new technology.
Updating the enterprise architecture with the new technology (option A) is an important step, but it is not the FIRST course of action. This can be done once the organization has assessed the gap between current and required staff competencies and determined that the new technology is a good fit for the enterprise.
Reviewing the IT balanced scorecard for sourcing opportunities (option B) is not directly related to the concern about IT sourcing. The balanced scorecard is typically used to measure IT performance against strategic objectives, and may not provide specific guidance on sourcing opportunities.
Performing a risk assessment on potential outsourcing (option D) is premature at this stage, as the organization has not yet determined whether it has the necessary expertise in-house. Once the organization has identified the necessary skills and knowledge, it can then determine whether outsourcing is a viable option.
In summary, when an enterprise is planning to adopt new technology and there is a concern about IT sourcing, the FIRST course of action should be to assess the gap between current and required staff competencies. This will enable the organization to determine whether additional staff or training is required to manage the new technology.
