Driver Influencing Stakeholder Needs

A.

The driver that influences stakeholder needs depends on various factors such as the business environment, organizational strategy, and goals. However, out of the given options, the driver that is most likely to influence stakeholder needs is "Performance management of IT."

Performance management of IT refers to the process of evaluating the performance of IT services and aligning them with the business goals and objectives. It involves measuring, monitoring, and improving the efficiency, effectiveness, and quality of IT services to meet stakeholder expectations.

Stakeholders are individuals or groups who have a vested interest in the success of an organization, including customers, employees, partners, shareholders, regulators, and society. Stakeholder needs may vary depending on their role, expectations, and preferences. For example, customers may value reliability and user experience, while regulators may require compliance with legal and ethical standards.

Performance management of IT can help identify and prioritize stakeholder needs based on their impact on business performance. By measuring the performance of IT services, organizations can identify areas of improvement, optimize resources, and align IT with business goals. This, in turn, can enhance stakeholder satisfaction, increase operational efficiency, and improve business outcomes.

Therefore, the performance management of IT is a critical driver that can influence stakeholder needs by ensuring that IT services are aligned with business objectives, meet stakeholder expectations, and deliver value to the organization.