Microsoft Azure Support Plans

Standard Support Plan

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Question

This question requires that you evaluate the underlined text to determine if it is correct.

A support plan solution that gives you best practice information, health status and notifications, and 24/7 access to billing information at the lowest possible cost is a Standard support plan.

Instructions: Review the underlined text. If it makes the statement correct, select No change is needed. If the statement is incorrect, select the answer choice that makes the statement correct.

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

C

A basic support plan provides:

-> 24x7 access to billing and subscription support, online self-help, documentation, whitepapers, and support forums

-> Best practices: Access to full set of Azure Advisor recommendations

-> Health Status and Notifications: Access to personalized Service Health Dashboard & Health API

https://azure.microsoft.com/en-us/support/plans/

The underlined text states that "A support plan solution that gives you best practice information, health status and notifications, and 24/7 access to billing information at the lowest possible cost is a Standard support plan."

This statement is incorrect. The Microsoft Azure support plans are divided into four categories: Basic, Developer, Standard, and Premier. The Basic support plan provides access to Azure's online support center, documentation, white papers, and support forums. The Developer support plan includes everything in the Basic plan, plus developer-specific support for Azure tools and services. The Standard support plan includes everything in the Developer plan, as well as guaranteed response times for critical issues, advisory services, and architecture guidance. Finally, the Premier support plan provides all the features of the Standard plan, as well as additional services such as designated technical account managers, proactive services, and personalized support.

None of the given answer choices make the statement correct. The correct statement would be: "A support plan solution that gives you best practice information, health status and notifications, and 24/7 access to billing information at a low cost is the Basic support plan." Therefore, the correct answer is C. Basic.