Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
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Your company plans to purchase an Azure subscription.
The company's support policy states that the Azure environment must provide an option to access support engineers by phone or email.
You need to recommend which support plan meets the support policy requirement.
Solution: Recommend a Professional Direct support plan.
Does this meet the goal?
Click on the arrows to vote for the correct answer
A. B.A
The Basic support plan does not have any technical support for engineers.
The Developer support plan has only technical support for engineers via email.
The Standard, Professional Direct, and Premier support plans have technical support for engineers via email and phone.
https://azure.microsoft.com/en-gb/support/plans/The recommended solution of a Professional Direct support plan would meet the stated goal of providing an option to access support engineers by phone or email.
Azure offers several support plans, each with varying levels of technical support and service level agreements (SLAs). The Professional Direct support plan is a high-tier support plan that provides 24/7 technical support through both phone and email channels.
With this plan, customers have direct access to Azure technical support engineers, who can provide assistance with Azure service issues, as well as guidance on how to use Azure effectively. Customers also receive faster response times and escalation to higher levels of support as needed.
Therefore, based on the information provided in the scenario, recommending a Professional Direct support plan would be an appropriate solution to meet the support policy requirement of providing an option to access support engineers by phone or email.
In summary, the answer is A. Yes.