Salesforce Exam: Certified Sales Cloud Consultant - Testing Recommendations

Testing Recommendations for Salesforce Sales Cloud Consultant Certification

Question

The project is almost finished, and now it's time to test the changes and updates that have been made before go-live. A Partial or Full Sandbox is unavailable.

How should the consultant recommend testing be conducted?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

B

In a scenario where a Partial or Full Sandbox is unavailable for testing the changes and updates made in a project before go-live, the recommended approach would be to create a new Sandbox, populate it with data, and ask volunteers to test it with use cases.

Option D, "Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases," is the most appropriate choice in this situation. Here's a detailed explanation:

  1. Creating a new Sandbox: A Sandbox is a copy of your Salesforce organization where you can develop and test changes without affecting your production environment. Since a Partial or Full Sandbox is unavailable, creating a new Sandbox ensures that testing can be performed in a separate environment.

  2. Populating the Sandbox with data: In order to accurately simulate the production environment, the Sandbox should be populated with relevant data. This includes creating test Accounts, Opportunities, and other necessary records that mirror the data in the production org.

  3. Testing with use cases: Volunteers should be assigned specific use cases that cover various scenarios and functionalities to ensure comprehensive testing. These use cases should be designed to validate the changes and updates made in the project. The volunteers can then execute these use cases in the Sandbox environment and report any issues or inconsistencies they encounter.

By following this approach, the consultant ensures that testing is conducted in a controlled environment separate from the production org. This minimizes the risk of impacting the live system with unverified changes. Additionally, using a Sandbox allows for a realistic testing experience, as it contains relevant data and mirrors the configuration of the production environment.

Option A, "Create test Accounts and Opportunities in Production and ask volunteers to test it with use cases," is not recommended. Testing directly in the production environment can introduce risks and potentially impact real customer data. It is crucial to maintain the integrity of the production org and separate the testing activities.

Option B, "Create a new Developer Edition org, populate it with data, and ask volunteers to test it with use cases," is a viable alternative in some cases. However, it is preferable to use a Sandbox over a Developer Edition org as the Sandbox provides a more accurate representation of the production environment. Sandbox environments are specifically designed for testing and closely resemble the configuration and functionality of the production org.

Option C, "Create a new Sandbox and ask volunteers to test it with use cases," is incomplete. Without populating the Sandbox with relevant data, testing may not accurately reflect the production environment. Therefore, it is crucial to populate the Sandbox with appropriate data for effective testing.