Helping Team Members Understand Client Requirements | Exam PK0-004
Question
A project manager is managing a transactional project.
One of the key team members is having difficulties understanding the client requirements.
Which of the following actions would be BEST for the project manager to take?
Answers
Explanations
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A. B. C. D.D.
In this scenario, the project manager is faced with a challenge where a key team member is having difficulties understanding the client requirements in a transactional project. To address this challenge, the project manager needs to take the best course of action that would enable the team member to understand the client requirements effectively.
Option A: Ask the client to provide additional language resources to the team. This option may not be the best solution because the project manager does not specify what type of additional language resources they need. Additionally, it may take some time for the client to provide these resources, which could potentially delay the project's timeline.
Option B: Purchase a language translation program. This option may not be the best solution either because it assumes that the client's requirements are written in a language that can be translated by a program. Moreover, automated translation tools may not always provide accurate translations, and the project manager may still need to hire a human translator.
Option C: Hire a translator to help the key team member. This is the best solution for the project manager because it addresses the team member's specific need for language comprehension. Hiring a translator can provide a more accurate understanding of the client's requirements, and they can also provide cultural context, which can be helpful in a transactional project.
Option D: Ask the client to provide requirements in the native language of the team. This option may not be practical as it assumes that the client can provide requirements in the team's native language. Moreover, even if the client could provide the requirements in the native language, it may take some time, and the project's timeline may be impacted.
In conclusion, the best course of action for the project manager is to hire a translator to help the key team member understand the client requirements more effectively. This solution can help ensure that the project stays on track and is completed successfully.
