While an instructor is answering questions during a course it is BEST for them to:
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A. B. C. D.B.
When an instructor is answering questions during a course, the BEST approach is to choose option B, which is to answer the question by referencing supporting documentation so the documents become tools. Here's why:
Answering the learner's questions by completely verifying their understanding of the subject (option A) is a time-consuming approach that can take the focus away from the course material. While it is important for instructors to make sure learners understand the content, this can be achieved by encouraging learners to ask follow-up questions and providing examples to clarify concepts.
Prefacing the answer with the learning objective and referenced section of the training course (option C) is also useful, but it may not be necessary for every question. This approach can help learners understand the context of the answer and connect it back to the course material. However, it can also be time-consuming and may not be practical in every situation.
Creating an open culture of information taken from every learner's background and job experience (option D) is a good practice, but it may not be the best approach to answering questions during a course. While it is important to acknowledge and value the experiences of learners, it is also important to stay focused on the course material and ensure that all learners have a clear understanding of the content.
Option B, answering the question by referencing supporting documentation, is the most effective approach for several reasons. First, it ensures that the instructor is providing accurate and reliable information. By referencing supporting documentation, the instructor can provide learners with a clear and authoritative source of information. Second, it helps learners develop research skills and learn how to find answers to their own questions. By showing learners how to find and use supporting documentation, instructors can empower learners to become self-directed learners. Third, it encourages learners to engage with the course material and become active participants in the learning process. By referencing supporting documentation, instructors can demonstrate how the course material is relevant and applicable in real-world situations.
In summary, when an instructor is answering questions during a course, it is best to choose option B, answering the question by referencing supporting documentation. This approach ensures that the instructor provides accurate information, helps learners develop research skills, and encourages learners to engage with the course material.