A newly hired CIO has been told the enterprise has an established IT governance process, but finds it is not being followed.
To address this problem, the CIO should FIRST:
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A. B. C. D.A.
The most appropriate course of action for a newly hired CIO who has been informed that the existing IT governance process is not being followed is to first gain an understanding of the existing governance process and corporate culture. Option A is the correct answer.
Explanation:
Effective IT governance is critical for managing the organization's IT investments and ensuring that they are aligned with the enterprise's goals and objectives. The CIO, as the head of the IT function, is responsible for ensuring that the organization's IT governance processes are effective and adhered to.
However, if the CIO has been told that the existing IT governance process is not being followed, the first step would be to understand why this is the case. To do this, the CIO must gain a thorough understanding of the existing governance process and the organization's corporate culture. This will help the CIO identify the root causes of the problem and determine the best course of action to address it.
Replacing the current governance process with one the CIO has used before (Option B) may not be the best solution, as it assumes that the CIO's previous experience will be applicable to the new organization's culture and requirements. This approach may not address the underlying issues that led to the breakdown in the existing governance process.
Establishing personal relationships with executive-level peers to leverage goodwill (Option C) may also not be the best solution, as it may take time to build such relationships, and the CIO may not have the luxury of time to address the governance issue effectively.
Engaging audit to review current governance processes and validate the CIO's concerns (Option D) is a valid option, but it may not be the first step, as it assumes that the problem lies solely with the governance process. This may not be the case, as the issue could be due to factors such as organizational culture or lack of awareness of the governance process.
In summary, the CIO should first gain an understanding of the existing governance process and corporate culture to identify the root causes of the problem before determining the best course of action to address it.